Shipments have a fixed cost of $10.000 Colombian pesos.

In Santo Azul we ship all over Colombia. Our delivery times are established within 4 to 7 business days. However, these may vary depending on the destination city. We make our best effort to deliver your order promptly.
Occasionally, on special discount days and days of great numbers of delivery, the delivery time may be extended.

Coordinadora is the company responsible for transporting our orders in Colombia.

Exchanges can take up to five business days to be processed from the day we receive your pieces back. In high-demand seasons, changes can take longer to be processed.

Exchanges are subject to inventory availability. Limit of 1 change per order.
If you need any help, write to us at:  support@santoazulsw.com

After sending your orders, you will receive a tracking guide to your e-mail to be able to know the status of your package at any time.
You can also write to us at support@santoazulsw.com if you have questions about the status of your order.

Tools we use to ensure the security of your payments.
We have taken every precaution to ensure that all information received from our online visitors is secure. SANTO AZUL SWIMWEAR uses the SSL (Secure Socket Layering) protocol, an encryption technology that allows a secure online transmission of your personal data.

Aren't satisfied with the size you bought? Don’t worry; in Santo Azul we accept exchanges up to 30 days after your purchase. It does not apply to those pieces bought on special discounts. In order to exchange any item, you have to report your case to us within 8 days after receiving and trying on the garment.

In order to make an exchange online, follow these easy steps:

1. Complete our change form with your information and your purchase details. You have a period of eight days after you have received your product. We will contact you as soon as we get your request.
2. Send the parts to be exchanged to the address we indicate at the time of contact. Garments must be unused, with the brand label, stain-free and unwashed.
3. Make sure to have the package tracking guide on hand. We are not responsible for lost shipments.

Please note, although we cannot refund the initial shipping cost for returned parts, we will pay for shipping to carry your new parts.
 

1. Completa nuestro formulario de cambios con tus datos y los de tu compra. Tienes plazo hasta los ocho días siguientes luego de recibir tu paquete para hacer informarnos la novedad. Nos pondremos en contacto contigo tan pronto recibamos tu solicitud.
2. Envía las piezas a cambiar a la dirección que te indiquemos al momento de contactarte. Las prendas deben estar sin uso, con la etiqueta de la marca, sin manchas y sin haber sido lavadas. 
3. Asegúrate de tener a la mano la guía de seguimiento del paquete, no podríamos responsabilizarnos por envíos extraviados.

Ten en cuenta, aunque no podemos reembolsar el costo de envío inicial por piezas devueltas, nosotros pagaremos el envío para llevar tus nuevas piezas.

Medidas para pantalonetas de Hombre

Tabla de Tallas mujer

You have 30 calendar days from purchase to make use of the product warranty. The warranty request must be notified within eight days of receiving your order, initially via email to email support@santoazulsw.com and from the notification of approval the customer has 20 days to make the warranty effective. Such warranty does not cover defects for misuse, washing, storage or the like.

For no reason will Santo Azul refund money if the product does not meet the expectations displayed on the website. Follow our size guide or chat with any questions to ensure the garment you want to buy fits you perfectly.

Although we take every precaution to get your part in perfect condition, if you receive a damaged part, please contact us immediately at  support@santoazulsw.com

• Wash by hand
• Wash with mild soap
• Do not twist
• Do not iron
• Dry in shade
• Do not stretch the fabric
• Do not rub on rough surfaces
• Dry, wash and store parts (the top of the bikini) separately